Homepage Patients & Families Treatment Obtaining Medical Records

A Patient who wishes to obtain medical records may apply in person at the Registration and Call Centre Department:

  • at ul. W. K. Roentgena 5 – INFORMATION POINT entrance A, REGISTRATION entrance A, C, D
    Working hours: Monday to Friday from 8.00-15.00, (at registration entrance A until 18.00)
  • at ul. Wawelska 15 – REGISTRATION
    Working hours: Monday to Friday from 8.00-15.00.

The application can also be submitted:

Information

The application may be submitted by another person. However, only the Patient or a person designated by the Patient in a statement can collect the documentation.

After submitting the application by means other than in person at the headquarters of the Maria Sklodowska-Curie National Research Institute of Oncology, a telephone contact is required to confirm the receipt of the application by MSCNRIO. Applications submitted by phone, via postal operator, fax, or email will be processed after prior verification of the patient or the person authorised to collect the documentation. The Patient is obliged to keep their personal data up to date. The issuance of copies of medical records is carried out in a manner ensuring confidentiality and data protection, after verification based on an identity document.

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Application for the issuance of medical records

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Authorisation for one-time collection of medical records

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Medical records are made available

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  • For inspection, including access to health protection databases, at the place of health service provision, excluding emergency medical activities.
  • By preparing an extract, transcript, copy, or printout.
  • By issuing the original with acknowledgment of receipt and with the condition of return after use, at the request of public authorities or common courts, as well as in case of threat to the patient's life or health.
  • X-ray images taken on film are made available with acknowledgment of receipt and return after use.
  • Via electronic communication means.
  • On an electronic data carrier.
  • By preparing a paper copy of the documentation in the form of a digital reproduction (scan).

Collection of medical records

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In the case of collection of medical records by a person authorised for one-time collection of medical records, who is not indicated in the documentation, an additional authorisation for one-time collection of medical records must be submitted. The template for authorisation for one-time collection of medical records is provided in the Authorisation Form for One-Time Collection of Medical Records.

Disabled persons may collect previously requested medical records at the Information Point after prior telephone arrangement – 22 546 26 70.

A copy of the medical records prepared at the patient's request is stored for a period of 12 months from the date of application submission, but no longer than until the end of the next calendar year. If there is a need to receive medical records after the above-mentioned period, a new application must be submitted to access the photocopies of the documents. We kindly ask for timely collection of the requested medical records photocopies.

Collection of medical records takes place between 8:00 - 14:30 from Monday to Friday at the MSCNRIO facility indicated by the patient when submitting the application (excluding holidays and days off established by the Director of the Maria Sklodowska-Curie National Research Institute of Oncology).

Fees for accessing medical records

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Each document from the medical records is made available to the patient or their legal representative for the first time in the requested scope free of charge. With each subsequent application, the part of the documentation that the patient has not previously received will be made available free of charge. A fee is charged for each repeated access to the same documents.

The fee for accessing medical records is no more than:

  • 18.40 PLN per page of an extract or transcript of medical records,
  • 0.64 PLN per page of a copy or printout of medical records,
  • 3.68 PLN for accessing medical records on an electronic data carrier.

When collecting copies of medical records in person, the fee should be paid at the cash desk of the Maria Sklodowska-Curie National Research Institute of Oncology.

No fee is charged in cases specified in the Act on Patient Rights and the Patient Ombudsman.

Fees for sending medical records

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Scan (digital copy) of paper medical records is provided free of charge via email.

Sending a paper copy of the records involves a fee according to the current postal operator's price list.

Medical records maintained in paper form can be made available by creating copies in the form of digital reproductions (scans) and provided via electronic communication means free of charge.

Preparing medical records in paper form and sending them to the patient at the correspondence address involves a charge for postage. The fee for sending medical records in paper form is in accordance with the current price list of the postal operator.